Being online is only part of the job. An enquiry form can stop working, or an update can affect a layout, while the rest of the website still looks normal. Maintenance keeps technical responsibility in place after launch.
Updates and compatibility
We manage relevant software updates and address compatibility or styling issues within the scope of your maintenance service, so you don’t have to.
Security maintenance
We maintain the website platform and apply the technical and security-related maintenance included in your service, including security monitoring.
What you can do
- Keep your Mednetiks Control password private, and use a different password for each service.
- Tell us straight away if a team member leaves, so we can remove their access.
- If something looks wrong, such as unexpected content, a form not working or strange redirects, open a ticket immediately.
Something looks wrong after an update?
Open a ticket with the page address and a screenshot. Faults in our work are corrected free of charge.