The Website Assistant helps visitors get answers and take the next step, even outside office hours.
What it does
- Answers common questions instantly, using your approved information
- Guides visitors to the right service, resource or booking page
- Captures enquiries while your team is busy or away
- Stays accurate: it learns from the information you update in Mednetiks Control
- Monthly review of sample conversations, with answers refined
Price
£50/month plus a required £500 setup, paid with your first payment. Includes software and AI usage within fair use. One language (English or Arabic); both languages and integrations are quoted separately.
The setup
- Trained on your approved website content, Mednetiks Control information and up to 30 FAQs
- Its look, welcome message and suggested questions matched to your brand
- Enquiries sent straight to your agreed email
- Tested thoroughly, and we show you how to review conversations
Minimum term
Three months, then rolling monthly with 30 days’ notice.
Healthcare safeguards
The assistant shares general information only. It does not give clinical advice or triage symptoms, it tells visitors they are talking to an AI, and clinical or personal questions are directed to your team.